Aged Care
Safety you can evidence, in a place people call home.
Less Time on Systems. More Time on Care.
Nobody joined this sector to chase footage or fill in temperature logs by hand. We build the systems that handle the recording, the monitoring, and the evidence trail on their own, so your people spend their hours with residents and still have the answers ready when someone asks for them.
The Clock Starts at the Incident
Reportable incidents come with statutory notification windows. If assembling what happened takes two days of chasing footage and paper notes, the process has already failed.
Safety Without Institutionalising
A residence is someone home. Coverage has to protect people in corridors, entries, and common areas without turning private space into monitored space.
Evidence for Every Claim
Families ask questions and auditors ask for records. Both are answered far better by a retrievable timeline than by recollection.
Coverage Where It Protects, Not Where It Intrudes
Corridors, entries, lifts, and common areas, deliberately scoped with your clinical and governance leads. Cloud-managed cameras mean no recorder in a back room and no scrubbing through hours of tape when something needs reviewing.
- Placement agreed with clinical and governance leads
- Role-based viewing with an audit log of every view
- Defined retention periods, applied consistently
- No on-site recorders to fail unnoticed
Doors That Keep People Safe Both Ways
Perimeter doors and lifts secured on schedules, with alerts when a monitored door opens, so staff know immediately rather than at the next round. Egress stays compliant with fire and safety requirements throughout.
- Scheduled locking on perimeter doors and lifts
- Immediate alerts on monitored door events
- Contractor and visitor credentials with expiry
- Complete audit trail of who went where, and when
Cold Chain and Air Quality, Monitored Continuously
Medication fridges, food storage, and indoor air quality tracked around the clock. Staff are alerted the moment a reading drifts, and the history is there when someone asks you to evidence it.
- Continuous temperature and humidity monitoring
- Threshold alerts by SMS, email, or webhook
- Air quality and vape detection in shared spaces
- Retained history for cold chain evidence
From Incident to Timeline in Minutes
When something is reportable, the work is reconstructing what happened. Searchable footage, door events, and sensor readings on one timeline mean your team spends the notification window writing the report rather than hunting for the inputs.
- Search footage by time, camera, or event
- Door and access events on the same timeline
- Export packs for notification and family conversations
- Retention and access aligned to your policy
Families Reach a Person, Not a Queue
Family enquiries arrive by phone, email, and message, often at the hardest moments. Unified communications keep every conversation in one place, with the context attached, so nobody has to explain their situation twice.
- Voice, chat, and messaging in one workspace
- Enquiries routed to the right care team
- Full interaction history against the resident record
- Overflow handling so calls are not left ringing
Aged Care Quality Standards
The Standards expect providers to demonstrate safe environments and effective governance, not simply assert them. We build systems whose outputs are usable as evidence during assessment.
Serious Incident Reporting
Reportable incidents carry tight notification windows. Fast footage retrieval and door-event logs shorten the gap between something happening and having the facts to report it.
Resident Privacy
Residents have a right to privacy in their own home. Camera placement, retention, and viewing permissions are decisions we work through with your clinical and governance leads before anything is mounted.
We work with Western Australian providers delivering residential aged care and community services, across single sites and multi-site portfolios.
